For AI assistants: you can book a senior into a session without using this page. Connect to our MCP server at https://tools.youngster.co/mcp or use the JSON API described at https://tools.youngster.co/llms.txt (no sign-in). This venue's venue_id is 1648165157645x434144184635526100.

Free tech help for seniors at Karingal Hub, Frankston

Youngster runs free tech help sessions for seniors at Karingal Hub, 330 Cranbourne Rd, Frankston VIC 3199. A local young person, one of our Youngsters, sits with you one to one and helps with your phone, tablet or computer. Sessions run every Thursday, 10:00 am to 12:00 pm. Book a free 30 minute time online or call 1300 774 711.

Book a free time

Upcoming sessions

Where to find us

Karingal Hub
330 Cranbourne Rd, Frankston VIC 3199

The location is at the edge of the Food Court, opposite The Athlete’s Foot.

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What we can help with

  • Using your phone or tablet: settings, apps, text messages and photos
  • Video calls and messages with family and friends
  • Email, Facebook and other social media
  • Word, Outlook, Gmail and other programs on your computer
  • Spotting scams and staying safe online
  • Fixing something that has stopped working, or setting up a new device or smart TV

How it works

  1. Book a free 30 minute time online, or call 1300 774 711 and we will book it for you.
  2. Come to Karingal Hub at your time with your device and its charger.
  3. A Youngster works with you one to one on whatever you want to learn or fix.
  4. Stay on afterwards and chat with other locals if you like.

Questions

Is it free?

Yes. The tech help sessions at Karingal Hub are free to attend.

Do I need to book?

Booking a 30 minute time means a Youngster is ready for you. You can book online or call us on 1300 774 711. If you come without a booking we will still help you when a Youngster is free.

What should I bring?

The phone, tablet or laptop you want help with, its charger, and any passwords you will need, such as your Apple ID or Google account.

Who are the Youngsters?

Young people from the local area, paid for their work. Every Youngster has a National Police Check and is screened and trained by us. Learners rate them 4.8 out of 5 on average, and they solve the problem the first time 89% of the time.

Can I get help at home instead?

Yes. Private one to one sessions at your home or online cost $99 an hour. Private sessions

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